Covid-19 Policy


FAQs

 

Q. Do I need to take a lateral flow test before I go to Glastonbury Festival?

A. No, you’re not required to take a lateral flow test before attending Glastonbury Festival, as the legal restrictions for Covid-19 have been lifted. However, it may be beneficial to take a test before travelling to the Festival as a precautionary measure.

Q. If I test positive for Covid-19, can I still go to the Festival?

A. If you have symptoms of a respiratory infection, such as Covid-19, and you have a high temperature or do not feel well enough to go to work or carry out normal activities, try to stay at home and avoid contact with other people, until you no longer have a high temperature (if you had one) or until you no longer feel unwell.

We would advise anyone who has tested positive to be conscious of others’ safety and try to reduce the risk of spreading the virus. Please refer to government guidelines for more information which can be found here.

Q. If I come into close contact with someone who has tested positive for Covid-19, can I still go to the Festival?

A. If you have come into close contact with someone who has tested positive for Covid-19, please refer to government guidelines which can be found here.

Q. Do I need to take lateral flow tests with me to the Festival?

A. You don’t need to take lateral flow tests with you to the Festival, however you may wish to bring some with you if you have them available as a precaution. The onsite pharmacy will also be selling them if you develop signs and symptoms and want to take a test during the Festival.

Q. Do I need to take face coverings with me to the Festival?

A. It’s recommended that you bring face coverings with you as a precaution in case you need one. Face coverings will also be available to purchase on site if required.

Q. Should I take hand sanitiser with me to the Festival?

A. It’s recommended that you bring hand sanitiser with you. There will also be lots of hand wash stations and hand sanitiser available across site should you need it!

Q. Are they testing for Covid-19 at the Festival gates?

A. We will not be testing ticket holders at the gates. Lateral flow tests will however be available to purchase from the onsite pharmacy if you want or need one.

Q. If I test positive for Covid-19 at the gates, will I be allowed into the Festival?

A. We will not be testing people for Covid-19 at the gates to Glastonbury Festival. If you are experiencing signs and symptoms however we recommend that you try to stay at home and avoid contact with other people, until you no longer have a high temperature (if you had one) or until you no longer feel unwell.

Q. Do I need to wear a face covering at the Festival?

A. It is not a requirement to wear a face covering on the Festival site. However, we would advise everyone to be conscious of others’ safety and try to reduce the risk of spreading the virus, and recommend that you bring face coverings with you in case you need one.

Q. Will I be able to buy lateral flow tests at the Festival?

A. Yes, you will be able to purchase lateral flow tests from the onsite pharmacy.

Q. Will I be able to buy face coverings at the Festival?

A. Yes, you will be able to purchase face coverings from the onsite pharmacy and other outlets.

Q. Will I be able to buy hand sanitiser at the Festival?

A. You will be able to purchase hand sanitiser from the onsite pharmacy and various general stores.

Q. What should I do if I test positive for Covid-19 at the Festival?

A. If you test positive for Covid-19 at the Festival try to isolate and avoid contact with other people

If you have symptoms of a respiratory infection, such as Covid-19, and you have a high temperature or do not feel well enough to carry out normal activities, try to isolate and avoid contact with other people, until you no longer have a high temperature (if you had one) or until you no longer feel unwell.

To reduce the risk of spreading infection, please do NOT visit Festival medical services unless you are very unwell, or if you have another medical condition that requires treatment. Ask your friends or family to fetch you any over the counter medications that you may need and to bring you food and water. Stay hydrated and get plenty of rest and make sure that your friends, family or campsite neighbours check on you regularly.

If you need to leave your accommodation while you have symptoms of a respiratory infection such as Covid-19, and you have a high temperature or feel unwell, avoid close contact with anyone.

The following actions will reduce the chance of passing on your infection to others:

· wear a well-fitting face covering made with multiple layers or a surgical face mask
· avoid crowded places or anywhere that is enclosed or poorly ventilated
· socially distance from others
· cover your mouth and nose when you cough or sneeze; wash your hands frequently with soap and water for 20 seconds or use hand sanitiser after coughing, sneezing, and blowing your nose and before you eat or handle food; avoid touching your face

If you decide to go home to isolate and do not have access to your own means of transport, the Glastonbury Covid team can help you to make travel arrangements.

You can contact the Covid support team by phone on 01458 558 104, or speak to a member of security or a steward, the info tent or one of the campsite hubs. To help stop the spread of infection, please ask a friend or family member to make contact on your behalf if speaking to a member of the Glastonbury team.

Q. I have signs and symptoms or have tested positive for coronavirus and want to go home, what should I do?

A. If you have signs and symptoms or have tested positive for Covid-19, you can make your way home if you feel able and have means to do so.

If you decide to go home to isolate and do not have access to your own means of transport, the Glastonbury Covid support team can help you to make travel arrangements.

You can contact the Covid support team by phone (number will be released Tuesday before gates open) or speaking to a member security or a steward, the info tent or one of the campsite hubs. To help stop the spread of infection, please ask a friend or family member to make contact on your behalf if speaking to a member of the Glastonbury team.

When leaving the Festival, the following actions will reduce the chance of passing on your infection to others:

· wear a well-fitting face covering made with multiple layers or a surgical face mask
· avoid crowded places or anywhere that is enclosed or poorly ventilated
· socially distance from others
· cover your mouth and nose when you cough or sneeze; wash your hands frequently with soap and water for 20 seconds or use hand sanitiser after coughing, sneezing, and blowing your nose and before you eat or handle food; avoid touching your face

Q. What should I do if I come into contact with someone who has tested positive for coronavirus at the Festival?

A. If you are sharing accommodation with or are a regular close physical contact of someone who has had a positive Covid test you can reduce the risk to other people by taking the following steps: · avoid contact with anyone you know who is at higher risk of becoming severely unwell

· try to avoid crowded enclosed spaces
· wear a face covering
· wash your hands frequently with soap and water or use hand sanitiser

If you develop signs and symptoms please refer to the guidance in these FAQs.

If you have not shared accommodation or had prolonged close physical contact with a person who has tested positive for Covid-19 then you are at lower risk of becoming infected. We recommend referring to government guidance online about protecting yourself and others which can be found here.

Q. Where should I go if I test positive for coronavirus at the Festival?

A. If you test positive for Covid-19 please do NOT visit Festival medical services unless you are very unwell or have another condition that requires medical attention. Friends or family members can purchase over the counter medications for you from the onsite pharmacy.

You may isolate in your Festival accommodation or go home if you have the means to do so. We also have a Covid support area where you can stay until you are able to make arrangements to travel home. We will have Covid support officers in place at the Covid support area 24 hours a day throughout the Festival to assist you with arranging transport and to assist with your welfare needs. If you need accommodation either on or off site to allow you to isolate, the Covid support team can also help to arrange this.

You can contact the Covid support team by phone (number will be released Tuesday before gates open) or speaking to a member security or a steward, the info tent or one of the campsite hubs. To help stop the spread of infection, please ask a friend or family member to make contact on your behalf if speaking to a member of the Glastonbury team.

If heading to the Covid support area, the following actions will reduce the chance of passing on your infection to others:

· wear a well-fitting face covering made with multiple layers or a surgical face mask
· avoid crowded places or anywhere that is enclosed or poorly ventilated
· socially distance from others
· cover your mouth and nose when you cough or sneeze; wash your hands frequently with soap and water for 20 seconds or use hand sanitiser after coughing, sneezing, and blowing your nose and before you eat or handle food; avoid touching your face

Q. How do I know if I have coronavirus?

A. Symptoms of COVID-19, flu and common respiratory infections include:

· continuous cough
· high temperature, fever or chills
· loss of, or change in, your normal sense of taste or smell
· shortness of breath
· unexplained tiredness, lack of energy
· muscle aches or pains that are not due to exercise
· not wanting to eat or not feeling hungry
· headache that is unusual or longer lasting than usual
· sore throat, stuffy or runny nose
· diarrhoea, feeling sick or being sick

If you experience any of these symptoms, you may wish to take a lateral flow test if you have one available. Lateral flow tests are also available to purchase from the pharmacy on site

Q. Will I be able to get a refund for my ticket if I am unable to come to the Festival or go home early due to Covid-19?

A. Covid is included as part of the TicketPlan Refund Protection (if purchased), so that a refund of the value of your Ticket can be provided to you if you cannot attend the Festival due to the circumstances set out in the Terms and Conditions.

Refund Protection provides cover for a range of specified unforeseen circumstances that may prevent you being able to attend the Festival. Alternatively, you may wish to check whether your ticket is covered elsewhere.

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